Hearing care,
independently delivered.
Over thirty years of independent audiology expertise, serving Cardiff, Bridgend and Newport — quietly, carefully, one patient at a time.
30+
Years
03
Clinics
4.9★
Avg rating
Three decades of independent practice.
Not tied to manufacturers. Not driven by targets. Every recommendation made on its own merits.
2003
A Cardiff beginning
Prestige Hearing opens its first clinic on Merthyr Road, founded on a simple principle: everyone deserves expert, independent hearing care that puts patients first.
2010s
Earning trust
Word of mouth quietly grows the practice. Patients become regulars, regulars become advocates. Reputation built on honesty, not advertising.
2020
Bridgend opens
A second clinic opens in Kenfig Hill — bringing independent advice to patients across Bridgend and the surrounding valleys.
Today
Three locations, one promise
From Whitchurch to Kenfig Hill to Newport's Eye Centre, the mission is unchanged: expert hearing care, delivered with genuine compassion.
To transform lives through clear hearing.
At Prestige Hearing, our mission is crystal clear: to transform lives through better hearing. We believe that the ability to hear is a precious gift that enriches every aspect of our lives. Our commitment is unwavering — to provide you with the most comprehensive hearing care, tailored to your unique needs.
Louise
Meet our expert team.
Qualified audiologists dedicated to your hearing health.
At Prestige Hearing, you're in expert hands across all three of our South Wales clinics. Our qualified audiologists combine decades of clinical experience with a genuine commitment to patient-centred care — taking time to listen, explaining options clearly, and making recommendations based purely on what's best for you.
Louise Moss
Founder · BSHAA
Founder & Principal Audiologist
Louise Moss
With over 30 years of audiological expertise, Louise founded Prestige Hearing on a simple principle: independent, honest hearing care that puts patients first.
As a HCPC registered hearing aid dispenser and member of the British Society of Hearing Aid Audiologists (BSHAA), her recommendations are driven entirely by your needs — never sales targets or manufacturer contracts.
Professional Qualifications & Specialities
- Registered Hearing Aid Dispenser
- HCPC Registered Hearing Aid Dispenser
- Member, British Society of Hearing Aid Audiologists (BSHAA)
- 30+ years clinical audiology experience
- Specialist training in microsuction and tympanometry
- Expert in paediatric earwax removal
- Hearing aid fitting & aftercare
- Custom earplugs & hearing protection
Nick Wootton
Audiologist
Audiologist
Nick Wootton
Nick brings specialist audiology expertise to the Prestige Hearing team, delivering the same high standard of patient care across our clinics.
Whether you're visiting for earwax removal, a hearing assessment, or hearing aid consultation, you'll receive consistent, expert support from a qualified professional who genuinely cares about your hearing health.
Specialities
- Qualified audiologist
- Earwax removal & microsuction
- Comprehensive hearing assessments
- Hearing aid consultations & fittings
- Tinnitus consultations
- Patient-centred aftercare
- Experience
- 30+ yrs
- Patients
- 1000s
- Status
- Fully independent
- Clinics
- Cardiff · Bridgend · Newport
Ready to book with our team?
Book an appointmentHow we're different.
Independence
We're not tied to manufacturers. Our recommendations are always based on your needs, not our commissions.
Expertise
Over 30 years of clinical audiology experience, BSHAA membership, and continuous professional development.
Accessibility
Three locations, same-day appointments, home visits, and 0% finance make expert hearing care accessible to everyone.
Comprehensive audiology services.
Everything you need for optimal hearing health, under one independent roof.
- I
Hearing Tests
Complete assessments with advanced audiometric equipment.
From £35
- II
Ear Wax Removal
Safe microsuction and gentle irrigation, immediate relief.
From £60
- III
Hearing Aids
Modern, Bluetooth-enabled hearing aids from leading brands.
From £500 · 0% finance
- IV
Custom Earplugs
Medical-grade silicone for work, sleep, music and sport.
£2600-£3800 per pair
- V
Tympanometry
Advanced middle-ear assessment to identify hidden issues.
£30
- VI
Home Visits
Expert hearing care in your home (Cardiff & Bridgend).
From £55
Why patients choose Prestige Hearing.
Years of expertise
Convenient locations
Satisfied patients
Average rating
- Independent advice from experienced audiologists
- No sales pressure or manufacturer bias
- Same-day appointments often available
- 0% interest-free finance options
- Comprehensive aftercare included
- Home visits (Cardiff & Bridgend)
- Children's earwax removal (age 7+)
- Over 100 five-star Google reviews
Three clinics, across South Wales.
- 01
Cardiff
Whitchurch
43 Merthyr Rd, Whitchurch, Cardiff CF14 1DB
Mon–Thu 9–6, Fri 9–4, Sat 10–2
029 2240 1110
- 02
Bridgend
Kenfig Hill
1 Prince Rd, Kenfig Hill, Bridgend CF33 6ED
Mon–Thu 9–6, Fri 9–4, Sat 10–2
07782 491061
- 03
Newport
The Eye Centre
The Eye Centre, 177 Caerleon Rd, Newport NP19 7FX
Tuesdays & Fridays from 10am
07782 491061
Professional memberships & accreditations.
All services meet the highest professional and clinical standards. We hold active memberships with leading industry bodies and undergo regular training to stay current.
British Society of Hearing Aid Audiologists
Health & Care Professions Council
Rated 5 stars by patients
Ready to experience the Prestige Hearing difference?
Book your appointment at any of our three South Wales locations. Expert, independent hearing care, delivered with genuine compassion.